INTRODUCTION

Welcome to our online shop. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring the privacy and security of your data.

By using our online shop, you agree to the collection and use of your information in accordance with this policy. If you do not agree with our policies, please do not use our services.

INFORMATION WE COLLECT

We collect the following types of information:

1. Personal Information: Name, email address, shipping address, phone number, and billing information.
2. Account Information: Username, password, and purchase history.
3. Payment Information: Credit card details or other payment method information (processed securely through our payment providers).
4. Shopping Data: Items viewed, cart contents, wishlists, and order history.
5. Communication Data: Customer service inquiries, product reviews, and feedback.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

1. Order Processing: To process and fulfill your orders, send order confirmations, and provide shipping updates.

2. Customer Service: To respond to your inquiries, provide support, and handle returns or refunds.

3. Marketing: To send promotional offers, newsletters, and product recommendations (with your consent).

4. Website Improvement: To analyze shopping patterns, improve our website, and enhance user experience.

5. Security: To protect against fraud and unauthorized access to our services.

DATA STORAGE AND SECURITY

1. Your data is stored securely on encrypted servers.

2. We implement industry-standard security measures to protect your information.

3. Payment information is processed through secure payment gateways that comply with PCI DSS standards.

4. We retain your data only for as long as necessary to provide our services and comply with legal obligations.